BuyOnlineNow offers thousands of name brand office products such as Avery, Hammermill, HON, Quartet, Smead, Swingline, Wilson Jones and hundreds more.
BuyOnlineNow stands behind the products we sell. You may return any unopened item still in its original packaging for a full refund (no restocking fees) for up to 30 days following your order. Freight charges are not refundable. Opened and/or items not in their original packaging may not be returned.
For more information on our products, status of an existing order or if you need to return an item, please contact BuyOnlineNow by phone at 888-718-1134 or by sending email to: firstname.lastname@example.org.
California and Minnesota residents subject to sales tax
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BuyOnlineNow offers standard shipping, most items will arrive within 3-9 business days.
If you are not satisfied with your purchase for any reason, you may return unopened items for a refund (not including shipping costs) within the first 30 days following your order.
Please keep all original packaging, as items not in their original packaging are not returnable.
To return an item, contact us by email:
email@example.com or by phone 888-718-1134.
Include the following information:
1. Your Buy.com order number.
2. The item number of the products you wish to return.
3. How many of each product you wish to return.
4. The reason for the return. Is the item defective or damaged? Was the wrong item shipped?
5. The condition of the item: opened or unopened.
We will reply by email with a return authorization number and shipping instructions for your return. Please ship your return to the warehouse address included in our email reply.
We suggest shipping with a carrier that provides proof of delivery as items lost or damaged in transit cannot be credited. UPS and FedEx automatically provide this. Delivery confirmation from the Post Office is available for a fee if you ship by mail.
No returns of any kind can be accepted without a return authorization number. Once our warehouse has processed your return, we will notify Buy.com of your return. Buy.com will refund the return to your credit card. Your refund will not include any shipping charges.
Please allow up to 3 weeks for the processing of returned merchandise.
BuyOnlineNow pays return shipping only for items shipped to you in error or received damaged or defective. Any claims for damage and/or shortages must be made within 7 days of the date of shipment.
BuyOnlineNow accepts returns for 30 days from the date of order. Any unopened item may be returned for full credit, with no restocking fee (not including shipping charges). In order to receive credit, all products must be returned in the original packaging and including all original contents.
All returns/replacements after 30 days must be done directly to the manufacturer of the product. Manufacturer's warranties vary; please consult the warranty information included with your products.
Questions about a return?
Please contact BuyOnlineNow by phone 888-718-1134 or by email to firstname.lastname@example.org.
Hours: Monday through Friday 8:00AM to 6:00PM CST
4865 19th Street NW
Rochester MN 55901